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To update the Xbox app, simply open its page on the Microsoft Store and select ‘Update’. Usually, these bugs are fixed with a quick update from the developer. It is possible that an unexpected bug is keeping you from downloading games using the Xbox app. To repair and reset the Xbox app, go to Settings>Apps>Microsoft Store>Advanced Options.

You will need to log in again to continue using the app. You can also try resetting the app, which will clear all app data and log you out of the app. ‘Repairing’ the Xbox app takes care of the minor issues within the app that may be keeping it from functioning properly.

If there is nothing wrong with the servers, try other fixes on this list. If the servers are down, you will have to wait until they are back up and running. To check if the Xbox servers are running, go to the Xbox status page. The Xbox app may be refusing to download a game due to an issue with its servers. To do this simply open the Xbox app and go to Settings>General and change the destination folder under game install options. You can also change the download location to a drive that has free storage space. Use the file explorer to check the capacity of each drive. The Xbox will not download any game on your PC if it is running at full storage capacity. Step 3: Click on ‘Additional Troubleshooters’ and select Windows Store apps. Step 2: Select ‘Troubleshoot’ on the side menu. Step 1: Go to Settings and select Update & Security.